Our Values
Guiding principles that shape how we serve, grow, and make an impact.
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We put people first, and treat everyone as though they matter, because to us, they do.
People are at the heart of everything we do – our employees, our members, and the communities we serve. We lead with empathy, listen actively, and prioritize relationships over transactions. We champion our members by understanding their goals and walking alongside them. Our employee value proposition reflects that same belief: we invest in our people, so they feel supported, empowered, and inspired to grow. When people feel seen and valued, they thrive — and helping them thrive is what we’re here to do.
We’re continually learning, and we share our expertise to help people make sound decisions.
Growth comes from sound decisions, and sound decisions come from knowledge. That’s why we never stop learning — and never hesitate to share our expertise. Whether we’re guiding someone through their first savings account or supporting their full financial journey, we bring our experience forward with clarity, care, and a commitment to helping others grow.
We’re accessible, welcoming, and find ways for everyone to contribute and feel they belong.
Everyone deserves to feel welcomed, heard, and valued. We’re intentional about creating an environment where everyone belongs and can contribute. We meet people where they are and remove barriers to opportunity, because opportunity should be within reach for all. Within our organization, we support initiatives that foster professional development, provide leadership opportunities, and build meaningful connections for everyone. Together, we are shaping a more connected workplace — one where every employee can flourish and make a lasting impact.
We serve hard working people, and we work hard to help them achieve their goals.
We work with purpose, and we stay focused on success — just like the people we serve. Their goals become our goals. Their challenges, our challenges. Whether we’re solving problems, optimizing solutions, or showing up with energy and determination, we stay focused on moving forward — together. Because when our members succeed, so do we.
Subject to membership eligibility requirements. Loans subject to credit approval. Borrower must be a resident of Indiana or Michigan, and for home loans property must be in Indiana or Michigan. All credit union programs, rates, terms, and conditions may change without notice.