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Top Questions

FAQs

Where can I find my member number and the Everwise routing number?

Your member number is a unique identifier that contains all your account information. You can find your member number and routing details in a few places - on your statement, in online banking, and the routing number is at the bottom of every website page. More details can be found here.

How do I make an external transfer?

When you need to transfer money to other Everwise members or move funds between your account and another financial institution, check out our helpful Transfers guide.

How do I order checks?

Call Member Services at (800) 552-4745. To protect members from potential fraud-related activity, Everwise requires that all first-time check orders be placed directly at your local branch or by calling Member Services. 

For reorders you have two additional options:

  1. Order directly at harlandclarke.com. Have your routing and account numbers handy. Details on finding them are here
  2. Log in to online banking and select Reorder Checks. Directions here >




How do I get my loan payoff amount?

Visit a branch, use our live agent chat, or call us at (800) 552-4745.

When will I receive my auto/vehicle title after paying off my loan?

Once your loan is paid in full, Everwise releases the lien and mails your title to the address on file within 10 to 14 business days. If you need it sooner, call (800) 552-4745 to request overnight delivery for a $20 fee.

How-to Guides

Help Articles

Subject to membership eligibility requirements. Loans subject to credit approval. Borrower must be a resident of Indiana or Michigan, and for home loans property must be in Indiana or Michigan. All credit union programs, rates, terms, and conditions may change without notice.