Payments

Loan Payment Protection - Start a Claim Online

Start a Claim

When you need to file a claim, this process is quick and stress-free.

If you elected payment protection on your loan, use our convenient claims process to save time.

Take advantage of this process to file your claim for any of these Payment Protection Products: 

  • Life
  • Terminal Illness
  • Accidental Dismemberment
  • Hospitalization
  • Family Medical Leave
  • Loss of Life of a Dependent
  • Disability
  • Involuntary Unemployment
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Disclosure

You may make your loan payment in person or by mail at no additional cost. If you request to make the payment with Everwise member services assisting, we will still use the Online Loan Payment Service and you will be charged a $10.00 convenience fee per payment when using a debit card or ACH.

If you are scheduling your payment to be mailed via USPS, please keep in mind the possibility of mailing delays when scheduling your payment.

3 You may make your loan payment in person or by mail at no additional cost. If you request to make the payment via phone, we will still use the Expedited Online Loan Payment Service and you will be charged a $10.00 per payment when using a debit card.

4 Loans excluded: Mortgages, Credit Cards, HELOCs, Commercial Loans/Lines, Unsecured Lines of Credit, Loans with balloon payments. Certain restrictions apply. Your skipped payment (including principal and interest) will be added to the end of your original loan term, extending the term by one month for each loan holiday approved. NOTE: If you have set up loan payments to transfer automatically each month from your Everwise (or other financial institution's) account, you will need to turn off the automatic payment for the month you intend to skip.

Subject to membership eligibility requirements. Loans subject to credit approval. Borrower must be a resident of Indiana or Michigan, and for home loans property must be in Indiana or Michigan. All credit union programs, rates, terms, and conditions may change without notice.