Skip to content

Report lost/stolen cards or account fraud

If your Everwise checkbook, ATM, debit or credit card is lost or stolen, it is very important that you report it to us as soon as possible. If any of the items have been stolen, we strongly recommend you also file a police report.

Debit Cards

During Business Hours
  • Contact Member Services at (800) 552-4745, 7 a.m. to 7 p.m. Monday through Friday, and 8 a.m. to 3 p.m. on Saturday
  • Visit your nearest Everwise branch
After Business Hours (Weekdays/Weekends/Holidays)

Please call (888) 918-7854.

Outside the U.S., call collect: (727) 299-2449.

Credit Cards

24-hour Hotline

(800) 449-7728

Outside the U.S., call collect: (727) 299-2449

Account Fraud

Here's how to notify us
During Business Hours
  • Contact Member Services at (800) 552-4745, 7 a.m. to 7 p.m. Monday through Friday, and 8 a.m. to 3 p.m. on Saturday
  • Visit your nearest Everwise branch
After Business Hours (Weekdays/Weekends/Holidays)

Complete the secure form on our Contact Us page and provide detailed information about what occurred.

Subject to membership eligibility requirements. Loans subject to credit approval. Borrower must be a resident of Indiana or Michigan, and for home loans property must be in Indiana or Michigan. All credit union programs, rates, terms, and conditions may change without notice.