I have health insurance through my employer. Why do I need Recuperative Care Insurance?
I have health insurance through my employer. Why do I need Recuperative Care Insurance?
This insurance supplements other coverage plans. Your health insurance pays for medical procedures while Recuperative Care Insurance pays a daily cash benefit while you recover from a covered injury or illness.
How much coverage can I get? Can I insure my family, too?
How much coverage can I get? Can I insure my family, too?
You can be covered up to $400 for each day of hospitalization, or $200 for illness. You may also choose family coverage, which protects your spouse and dependent children at a reduced benefit amount. See your Certificate/Policy of Insurance for specific amounts.
Do I have to take a medical exam or answer a lot of health questions?
Do I have to take a medical exam or answer a lot of health questions?
No, there are no medical questions or physical exams required to qualify.
Can I be turned down for this insurance?
Can I be turned down for this insurance?
No, your coverage is guaranteed provided you are 18 years of age or older.
Is there an age cutoff?
Is there an age cutoff?
There is no termination age; however, benefits reduce to 50% at age 65, and reduce to 25% at age 75 or older.
When does my coverage begin?
When does my coverage begin?
The effective date is shown on your Certificate/Policy of Insurance.
How long does it take before I receive my Certificate/Policy of Insurance?
How long does it take before I receive my Certificate/Policy of Insurance?
It takes about 30 days from the time the enrollment form is received to process and issue the Certificate/Policy of Insurance.
Where can I find information about enrolling and managing my plan?
Where can I find information about enrolling and managing my plan?
Franklin Madison Group is the third-party administrator for the insurance carrier providing premium billing and other services on behalf of the carrier. Please refer all insurance questions to Franklin Madison at (877) 517-0555. For faster service, please provide the coverage ID located within the billing descriptor (9-digit number starting with 6 or 7).
Is the amount paid directly to the hospital, or the insured?
Is the amount paid directly to the hospital, or the insured?
The benefit is paid directly to you to use however you like. It can be used to pay for things like monthly bills, recover expenses, etc.
If I go to the hospital for elective surgery, can I file a claim?
If I go to the hospital for elective surgery, can I file a claim?
No. This insurance pays you cash while you get well only for each day that your doctor has kept you in the hospital for covered injuries and illnesses.
How do I file a claim?
How do I file a claim?
Call toll-free (877) 517-0555 weekdays, 8:00 a.m. to 9:00 p.m. (Eastern).
How long will it take to process my claim?
How long will it take to process my claim?
The claims are processed within five days of the Plan Administrator receiving the appropriate information and documentation in their offices. Once processed, the claim is then forwarded to the underwriter for determination of benefits.
What if I decide to cancel?
What if I decide to cancel?
If you choose to not keep your insurance, simply call toll free (877) 517-0555, and your insurance will be cancelled.
How will I be billed?
How will I be billed?
If you are an Everwise checking account holder, the premiums will be automatically debited from your account monthly/quarterly. This transaction will be reflected on your statement. If you are not an Everwise checking account holder, you will have the option to select an account to use for billing purposes upon enrollment in the program.
Can my Everwise representative call customer service on my behalf?
Can my Everwise representative call customer service on my behalf?
To maintain the privacy of the insured, information can only be provided if the primary insured is present to give consent.
Ready to Get Covered for the Unexpected?
An unexpected hospital stay can be stressful enough without worrying about the costs that follow. While your health insurance covers medical bills, who covers the everyday expenses while you’re out of work? We can help.
This is an offering for insurance. It is not a deposit, not NCUA-insured, not guaranteed by the credit union, and not insured by any federal government agency. This information is a brief description of this insurance plan, not an insurance contract. Actual coverage is subject to the language of the policy including applicable exclusions and limitations, and may not be available in all jurisdictions. Insurance product offered by Franklin Madison Group, LLC.
If you are not happy with the Recuperative Care Insurance for any reason, and you have not submitted a claim, simply contact Franklin Madison at (844) 515-5873 within the first 60 days of enrollment for a complete refund of your premium and the coverage will be canceled back to its effective date.
Benefits reduce due to age, beginning at age 65.
Insurance product offered by Franklin Madison Group LLC.
For California Residents: Insurance product offered by Franklin Madison Insurance Services LLC.
Insurance is underwritten by Zurich American Insurance Company (Zurich), 1299 Zurich Way, Schaumburg, IL 60196, (800) 987-3373 (NAIC # 16535).
This insurance provides limited benefits. It is not Major Medical or Comprehensive Health Coverage.
Subject to membership eligibility requirements. Loans subject to credit approval. Borrower must be a resident of Indiana or Michigan, and for home loans property must be in Indiana or Michigan. All credit union programs, rates, terms, and conditions may change without notice.
