How to request a stop payment

Take these simple steps to submit a stop payment request from within online banking.

1. From your home screen, navigate to the Services section and click/tap Stop Payment.
2. Click/tap the arrow to add the account associated with the check(s).
3. Select the account under My Eligible Accounts.
4. In the Payment Details section, enter the check number. Please note that including the check amount is optional. Then, click/tap Next.
5. Select the account you want the fee to come from, then click/tap Add Account. Whether you stop a single check or a range of checks, only one $33 fee will be assessed.
6. Click/tap Review Stop Payment Request.
7. Once reviewed, click/tap Submit Stop Payment Request.
8. Your request will be processed and the $33 fee will be applied.

You can also call Member Services at (800) 552-4745.